Is Havertys Furniture Good Quality?

We’ve all been there. You’re looking to buy a new piece of furniture, but you’re not sure where to go or what to buy.

You could head over to the local big box store and pick something up for cheap, but you know that might not be the best option for your budget or your home.

Well, have you heard of Havertys?

This store has been around for a long time and is well-known for its high-quality furniture.

They have locations all over the country and are known for their quality products and customer service.

Is Havertys furniture good quality and worth buying?

In this article, we break down what they offer and hopefully help you to make a better decision about your next furniture investment.

Note: This post may contain affiliate links. Learn more on the disclosure page.

Who owns Havertys Furniture?

Havertys Furniture is a family-made, family-run company helmed by Clarence Haverty Smith as acting chairman, president, and CEO, with Rawson Haverty functioning as senior vice president.

Since its inception, the company has managed to remain family-operated thanks to the dedication of its founder and his descendants, currently ranking as the oldest publicly-traded business in Atlanta.

How long has Havertys Furniture been in business?

Havertys Furniture first opened its doors nearly 140 years when it was established in 1885 by J.J. Haverty in downtown Atlanta.

The son of an Irish immigrant and railroad worker, J.J Haverty dropped out of high school to eventually begin a retail partnership with his older brother, Michael Haverty, and, from there, Havertys Furniture Company, was born.

Over the next century and a half, the company has been able to expand its customer base to one hundred stores across sixteen states, growing from a business built using horse-drawn buggies to the modern powerhouse it is today. 

What style is Havertys Furniture?

The best thing about Havertys Furniture is its commitment to providing customers like you with exactly the furniture set you’ve been dreaming of.

Their style tends to vary between classic and modern, yet they also allow you to customize your furniture every step of the way from top to bottom.

From upholstered sofas to beds, they boast a catalog of over two thousand fabrics, allowing you to create your one-of-a-kind furniture piece.

You can design items yourself that are then reviewed by expert craftsmen who then make it their mission to make your vision a reality in any hue or pattern.

Why not test it for yourself and see what you come up with?

What kind of furniture does Havertys Furniture make?

Havertys Furniture specializes in creating all types of furniture for every room in your home or office.

No matter if you want to make your living room more vibrant or your bedroom more inviting, they have every item you could possibly need, satisfaction guaranteed:

  • Sofas
  • Loveseats
  • Upholstered chairs
  • Recliners
  • Mattresses
  • Upholstered bedframes
  • Coffee tables
  • End tables
  • Nightstands
  • Rugs
  • Sofa beds
  • Ottomans
  • Media chests
  • Entertainment centers
  • Sofa tables
  • Accent pieces
  • Settees
  • Chaises
  • Display cabinets
  • Electric fireplaces
  • Entertainment consoles
  • Bedroom chests
  • Dressers
  • Bunk beds
  • Upholstered bedroom benches
  • Armoires
  • Dining tables
  • Dining chairs
  • Bar stools
  • Parsons chairs
  • Buffets
  • China cabinets
  • Kitchen islands
  • Movable bars
  • Dining benches
  • Office desks
  • Study desks
  • Office chairs
  • File cabinets
  • Bookcases
  • Mirrors
  • Wall décor
  • Accent pillows
  • Accent throws
  • Bedding sets
  • Lamps
  • Outdoor seating
  • Outdoor tables
  • Outdoor dining sets

Whether you need more furniture inside your home or to spruce up your backyard, you can rest assured that Havertys Furniture will be able to make your fantasies come true!

Where is Havertys Furniture made/manufactured?

Havertys Furniture obtains most of the product material from Far East countries like China, Vietnam, Malaysia, and the Philippines, but the majority of their merchandise is still handcrafted in their warehouses in North Carolina.

Is Havertys Furniture good quality? 

is havertys furniture good quality

Havertys Furniture materials and design

While Havertys Furniture prides itself on producing high-end furniture at reasonable prices, some of its furniture has been known to deteriorate or to begin to lose its comfort fairly quickly.

Designing seems to be their strong point, with most customers raving about their customizable furniture.

However, this means that the custom merchandise will tend to be more expensive whereas their more affordable furniture sets can sometimes suffer from a lack of durability.

If you want furniture with a unique style and don’t mind splurging a bit more than usual, you’ll most likely be pleased with your order.

Havertys Furniture ordering and delivery process

Havertys Furniture allows its customers to create unique, customized furniture through its website or by calling and working closely with a customer service agent.

Ordering is a piece of cake, even more so if you prefer to buy one of their already-made furniture pieces.

You won’t have to lift a finger during the delivery process since the company offers Top Drawer Delivery, a full-service delivery experience.

You’ll be given a two-hour window for when your items will be delivered and sent real-time updates with a photo of your driver.

From there, the team of professional delivery men will take care of the rest, building your furniture right in your home just as you imagined.

Havertys Furniture product warranty and customer service

Havertys Furniture backs up all manufacturer warranties with free replacement parts plus labor for one year from the delivery date.

The company also provides you with a five-year protection plan for a nominal fee which covers almost all furniture types like leather, fabrics, glass, metal, and wood.

The plan also protects against damage from use such as burns, stains, nicks, etc., making it well worth the extra money.

Havertys Furniture return and exchange policy

I’m personally not a big fan of their return and exchange policy.

Right now, if you’re unsatisfied with your purchase, Havertys Furniture allows you only a three-day reselect or cancellation policy, which permits you to exchange the item or return it.

Refunds are then processed around ten days after the date of return.

As per industry practice, they won’t refund the delivery fee and the policy doesn’t include returns for mattresses, mattress foundations, special orders, floor samples, adjustable bases, or clearance purchases.

My top pick at Havertys Furniture

Of all the thousands of items that Havertys offers, I have my eye on a few, but one in particular that I am interested in is the Alistair Electric Fireplace.

For those of us who cannot install a real fireplace in our homes, this is a perfect alternative.

The simple and classic design will sit well in many homes and the mantel is perfect for displaying some of your most treasured items.

alistair electric fireplace from havertys furniture

How much is Havertys Furniture?

The price range of furniture is extremely wide, so what we have done is classify them as entry-level, mid-range, and luxury.

In the case of Havertys Furniture’s pricing, we would rate them as having mid-range prices.

Here is some sample pricing.

ItemPrice baseline
81″ sofaFrom $2,300
Coffee tableFrom $200
BedFrom $450

Where to buy Havertys Furniture?

You can purchase Havertys furniture in any of the company’s over one hundred locations across the central and south United States.

They have stores located in sixteen states, such as Georgia, Florida, Alabama, Louisiana, Texas, Arkansas, Missouri, Indiana, Kentucky, Ohio, Mississippi, Tennessee, North Carolina, South Carolina, Virginia, and Maryland.

How to contact Havertys Furniture?

Contacting Havertys Furniture is easy and straightforward, with dedicated customer service agents ready and willing to help answer any questions you may have or resolve any issues.

Too bad they do not yet have a dedicated live chat option though.

By phone

You can reach them by phone, Monday to Saturday from 8 AM to 7 PM (EST) by calling:

1-888-HAVERTY (1-888-428-3789)

By email

Alternatively, you can also send them a message via their website:

https://www.havertys.com/furniture/contact-us

By visiting a store near you

Havertys Furniture also has over a hundred showrooms across the central and south US so find the one closest to you:

https://www.havertys.com/furniture/locate

Havertys Furniture Alternatives

If you are shopping for furniture in a similar price range, here are a few alternatives you can consider. You can also click through to read our review!

Frequently Asked Questions (FAQs)

Does Havertys Furniture come assembled?

Some smaller furniture pieces come preassembled when delivered while larger furniture will need to be assembled by deliverymen upon arrival. Merchandise picked up in-store will come completely assembled.

What brand of furniture does Havertys Furniture sell?

Havertys Furniture used to sell most big brand names but has recently focused on producing its own furniture items in-house, including mattresses such as Skye by Havertys.

In conclusion: Is Havertys Furniture good quality?

Well, we can tell you that the reviews are all over the place.

Some people love the furniture and think it’s great quality, while others say it’s not so great.

The only thing we know for sure is that it’s not going to be perfect for everyone.

But here’s what we do know: if you’re looking for a new sofa or bed, Havertys is probably a good place to start.

They have a wide selection of styles and prices, so there’s something there for everyone—and they won’t break the bank!

If you need more help choosing the right furniture, check out the following posts too:

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Emma Taylor

Emma Taylor is the Chief Editor at Wallccessories and writes regularly about topics surrounding home decor. Her family has moved several times over the years due to her husband's job requirements, and thanks to that, she has had many opportunities to dabble in designing and decorating real cozy homes.

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