If you’re looking for a way to upgrade your family’s living room without spending a lot of money, consider investing in Stone and Beam furniture. They are made with materials that are both uniquely beautiful and durable, making them perfect for family rooms where beauty and function intersect.
I have been a fan for years and also managed to get my hands on a few pieces of furniture from them. The only thing that I have not done is write about them!
In this Stone and Beam furniture review, I will cover all the main aspects of the brand, as well as go into detail about the quality of Stone and Beam furniture and whether or not it is a good purchase based on that.
Some of the points that will be covered include a look at customer service, delivery options, times, and costs, as well as return policies to get an idea of what you can expect when purchasing with Amazon’s private label furniture brand.
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What style is Stone and Beam furniture?
Stone and Beam is a furniture line that is owned and operated by Amazon themselves.
The line revolves around traditional styles that are blended with a touch of rustic looks across its products.
As you browse through their collection, you will find simple and basic designs that are practical for any home, and the awesome thing is that they are priced reasonably.
The competition is stiff, and Stone and Beam have managed to carve out a niche for itself with its combination of good looks and good “cents”.
What kind of furniture is offered by Stone and Beam?
You can tell that Stone and Beam has gone the mass-market route, and thus has created a wide-ranging series of furniture that will cater to a large group of people.
Here are the categories of products you can shop at Stone and Beam:
- Sofas and Sectionals
- Accent chairs
- Benches and Ottomans
- Tables and consoles
- Office furniture
- Dining chairs
- Bar and counter stools
- Dining furniture
- Beds and headboards
Stone and Beam furniture quality: Is Stone and Beam good furniture?
When it comes to the quality of Stone & Beam furniture, you won’t be disappointed.
Stone & Beam is made by Amazon, so you know that the quality of their products will be top-notch. This line was created for people looking for higher-quality furniture, and they deliver.
The majority of their pieces are made from solid wood which can get quite expensive when buying from other places, but with Stone & Beam, these pieces come at a great price point.
And it isn’t just about the material; all their pieces are well-constructed, durable, and look beautiful in almost any space (farmhouse chic or modern).
Who manufactures stone and beam furniture?
Stone and Beam is a furniture brand owned by Amazon and is sold exclusively on its platform.
They do not have a physical storefront, but they operate multiple warehouses where they ship out their furniture.
How good is Stone & Beam furniture customer service?
Stone & Beam has excellent customer service.
They offer live chat options to connect with a representative where you can ask any questions before you purchase.
At the bottom of the product listing, there is also a question and answer section where you can post your questions.
I have rated them highly for their customer service as I find that many online retailers are still lagging in this aspect.
On Amazon, their customer reviews are consistently positive, and their chat times are minimal.
If you need assistance after placing an order or want more information about a product, Stone & Beam is the way to go for exceptional customer service that will leave you satisfied with your purchase experience.
Stone and Beam furniture delivery
The Stone & Beam delivery process is pretty straightforward. You can expect to receive your furniture 2-3 days after the order is placed, and the company offers free shipping on all orders over $25.
It’s important to note that deliveries are usually made between 8 am and 5 pm on weekdays, so if you have a more specific delivery time frame in mind for your furniture (say, around lunchtime), it might be best to ask someone at work or a friend or relative who has some flexibility with their schedule to sign for the packages when they arrive.
Once your package arrives, unpack everything and make sure there are no visible damages.
I have not encountered any problems so far with my furniture orders, so hopefully, it stays that way!
Stone and Beam furniture return policy
It’s important as a buyer to familiarize yourself with the retailer’s return policy.
Stone & Beam has a 30-day return policy, which is fairly typical of online retailers.
You can try out your new furniture in the comfort of your home to see if you like it and then decide whether or not you want to keep it.
If for any reason you’re unhappy with your furniture, you can log into your Amazon account within 30 days of receiving your new furniture to initiate a return.
From your orders section, simply locate the item you wish to return, select the reason, and choose how you want to be refunded.
You then select the return method.
In most cases, they will help you schedule an in-home pickup from UPS and then refund the full cost of the item less shipping and handling fees upon inspection.
Cons of Stone and Beam
As much as it is trying to compete with the other companies in this space, it really needs to refresh its product range.
At this moment, I am still seeing quite a few old models (not saying that old is bad) that need an update.
Consumers, especially someone like me, do pay attention to what certain brands produce, and if it’s the same stuff each and every year, I will lose interest very quickly.
Another complaint I have is that the range of products beyond the living room is really limited.
For example, I can’t even find a single dining table right now.
These two points need a fair amount of work, in my opinion.
What are the most popular Stone and Beam products?
I personally got to know about this brand because of its Lauren sofa. It is one of the best value sofas I have ever bought and 3 years later, it is still holding up well.
Turns out, the Lauren is one of their most popular items, and here are a few more you can check out, or visit the store here.
Stone and Beam Living Room furniture
In conclusion: Is Stone and Beam furniture worth it?
For me, it really depends on what you are searching for.
They do well to cater to homeowners who have relatively simple needs.
Thanks to their attractive prices and high-quality builds, it is an easy decision to choose them.
However, if you are someone who is pickier and more particular, you might find it difficult to choose a unique piece of furniture to suit your style.
I would recommend you check out the following furniture brands instead:
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