Is Jordan’s Furniture Good Quality? [Reviewed]

We’ve all heard the saying: “You get what you pay for.” But we’ve also all been burned by products that were too good to be true. So how can you tell if something is worth your money?

The answer is simple: you need to do your research.

Today, I’m going to be reviewing Jordan’s furniture.

This company offers a variety of furniture options, including couches, chairs, and tables, and is well known for providing an exceptional shopping experience.

In this post, I’ll go over some important points about them and help you figure out: Is Jordan’s Furniture good quality and is it worth buying?

Let’s jump in.

Note: This post may contain affiliate links. Learn more on the disclosure page.

jordans furniture review featured image

What is Jordan’s Furniture?

Jordan’s Furniture is a company that sells furniture and mattresses primarily in New England.

They have locations in Connecticut, Maine, Massachusetts, New Hampshire, as well as Rhode Island.

Besides offering a wide range of home furniture and decor items, each of their locations also offer interesting experiences such as an IMAX theatre and ropes obstacle courses.

Who Owns Jordan’s Furniture?

Jordan’s Furniture had been operating as an independent company since they started, but that changed when it was acquired in 1999 by Berkshire Hathaway, the investment holding company owned by Warren Buffet.

It is still under the same ownership till today, which says a lot about how Warrent Buffet values the company.

How Long Has Jordan’s Furniture Been in Business?

The history of the company was not exactly well chronicled, but we do know that the driving force behind the company was Samuel Tatelman, who started out selling furniture off the back of his truck.

His son Edward joined him later on, and eventually grew to include his sons, Barry and Eliot.

That was when the company started to grow rapidly, and become the Jordan’s Furniture we know of today.

Interestingly, the name was randomly chosen, and not meant to represent someone or something.

What Style is Jordan’s Furniture?

Jordan’s Furniture carries a vast range of styles to suit different needs, including rustic, modern, traditional, contemporary, vintage, coastal, and more.

That makes them suitable for many different kinds of shoppers and one of the main reasons for its huge success.

What Kind of Furniture Does Xxx Make?

Being one of the largest furniture retailers in the regions it covers, Jordan’s Furniture makes lots of different furniture that every home can use.

Here is an overview:

  • Living room furniture
    • Sofas
    • Sectionals
    • Accent chairs
    • Armchairs
    • Daybeds
    • Ottomans
    • Coffee tables
    • TV stands
    • Electric fireplaces
  • Bedroom furniture
    • Beds
    • Headboards
    • Dressers
    • Chests
    • Nightstands
  • Dining room furniture
    • Dining tables and chairs
    • Sideboards and buffets
    • Bar carts
    • Counter stools
  • Office furniture
    • Study desks
    • Bookcases
    • Office chairs
  • Outdoor
  • Home and wall decor and accessories

Where is Jordan’s Furniture Made?

Jordan’s Furniture consists of pieces that are made in the United States as well as being imported from overseas.

However, the exact percentage is not publicly disclosed, but it is likely to come from the usual suspects such as China, Vietnam, and Italy.

Is Jordan’s Furniture Good Quality?

is jordans furniture good quality

This is where it gets a bit more exciting.

We all want to know whether a furniture brand is good or not before buying them.

After all, we are talking serious cash and not pennies for candies here.

With some experience shopping at Jordan’s, my opinion is that they do mostly carry items that are of reasonably good quality, and priced rather fairly.

Is it top-notch though? Nah. Is it value for money? Yes, I would think so.

Jordan’s Furniture Materials and Design

When you shop at Jordan’s Furniture, you will find a variety of different styles available including contemporary designs as well as traditional pieces that would work well in any room of your home.

When you examine the materials used in their furniture, you might observe some stark differences, and this is likely due to the fact that there is a mixture of locally made and imported items.

Overall though, they have meshed it up well to deliver a consistent shopping experience when it comes to materials and design.

A deeper look into the sofas reveals that most of them are built with kiln-dried hardwood, something that you will not find in regular furniture stores such as Ikea.

It is a solid sign of quality.

Jordan’s Furniture Ordering and Delivery Process

To start your shopping experience at Jordans Furniture, you can choose to either shop online or visit one of their 7 stores dotted around the East Coast.

Here are the physical locations:

  • New Haven, Connecticut
  • South Portland, Maine
  • Avon, Massachusetts
  • Natick, Massachusetts
  • Reading, Massachusetts
  • Nashua, New Hampshire
  • Warwick, Rhode Island
  • Taunton Warehouse (pickups only)

At the present moment, Jordan’s only delivers to selected cities including:

  • Massachusetts
  • Rhode Island
  • Connecticut
  • New Hampshire
  • Maine
  • Vermont

and parts of Eastern New York, Long Island, New York City, and New Jersey.

To shop online, an account has to be created, and that takes only a valid email and a few minutes.

Pretty smooth process.

For specifics, you can contact them here.

And finally, delivery charges.

There are several different delivery options you can pick such as white glove delivery, contactless, or self-pickup.

Fees range from 2.5% to 15% of the retail cost. Read more about it and other details here.

Jordan’s Furniture product warranty

Although Jordan’s works with a number of external vendors and brands, you will be pleased that each of their products comes with a warranty backed by the company itself.

The duration varies from product to product and can be found on each individual item’s page itself.

For an additional fee, you can also purchase the Peace of Mind Warranty for extra coverage. I find this to be a really good option especially if you are buying a few pieces of big-ticket items.

Find out about that here.

Jordan’s Furniture Return and Exchange Policy

Just as the rest of the industry in general, Jordan’s offers a return and exchange policy as well.

However, I thought that it could be slightly longer than the 7 days it requires for you to return your purchase.

You can either exchange for other items or receive a refund to your payment method in 14 business days.

My Top Jordan’s Furniture Picks

Sofas and Sectionals

I think this is where they stand out and differentiate themselves from a “big-box” retailer.

At Jordan’s, you can find nearly 300 different couch and sectional types, many of which can be tailored to your preferred fabric color for an extra fee.

They are priced pretty attractively and I love the fact that they use kiln-dried solid wood for their frames.

This assures longevity and stability of the sofa for the long term.

If you can arrange your own delivery, getting something from their Furniture Factory Outlet is going to land you a superb deal.

Think plush 90″ 3-seater sofas at only $999.

How Much is Jordan’s Furniture?

The price range of furniture is extremely wide, so what we have done is classify them as entry-level, mid-range, and luxury.

In the case of Jordan’s Furniture’s pricing, we would rate them as having mid-range prices.

ItemPrice baseline
80″ SofaFrom $999
Coffee TableFrom $299
BedFrom $299
figures are estimates; check on merchant site for current pricing

Where to Buy Jordan’s Furniture?

You can visit one of the 7 physical stores operated by Jordan’s or shop on their online store.

How to Contact Jordan’s Furniture?

I love that the company has taken a modern approach to communicating with its customers.

There are many ways you can get in touch with them:

By phone

1-866-8-JORDANS (866-856-7326), Option #1 (Toll-Free)

By email

Send them an email on their contact page.

By live chat on their website

Visit their website and click on the chat bubble located at the bottom right of the screen.

Take note that their operating hours are as follows:

  • Monday: 7:30AM – 5:00PM
  • Tuesday – Saturday: 7:00AM – 5:00PM

Jordan’s Furniture Alternatives

If you are shopping for furniture in a similar price range, here are a few alternatives you can consider. You can also click through to read our review!

Frequently Asked Questions (FAQ)

Will Jordan’s remove old furniture?

If you use White Glove Delivery service, the delivery crew will dispose of the old mattress and the bed for you on their way out. This service is free of charge.

Does Jordan’s take old furniture?

No, they do not. You will have to make your own arrangements either to sell or dispose of them.

Does Warren Buffett own Jordan’s Furniture?

Berkshire Hathaway, the company in which Warren Buffet holds the majority of shares, has owned Jordan’s Furniture since 1999.

Does Jordan’s have baby furniture?

Yes, Jordan’s has a section dedicated to baby furniture, including cribs, recliners, and changing tables amongst others.

Does Jordan’s sell outdoor furniture?

Yes, Jordan’s sell a range of outdoor furniture that includes items such as lounge chairs, patio sets, and patio umbrellas.

Does Jordan’s Furniture have a discount section?

Yes, they do. You can find discounted items in their Furniture Factory Outlet on their website, or visit their store in Avon, MA where you can shop at the Colossal Clearance Center.

In Conclusion: Jordan’s Furniture Review

We’ve seen that the company makes a serious effort to ensure that its products are manufactured with high-quality materials and that they’re built to last.

We also found that their customer service team is well trained and eager to help, which is an important ingredient in a successful business.

Jordan’s Furniture offers a wide variety of options for consumers who are looking for furniture at different price points, and we think their prices are competitive.

So in my opinion, there’s no doubt that Jordan’s Furniture is here to stay—which means you can trust them with your next furniture purchase!

Need more inspiration? Check out these other reviews too:

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Emma Taylor

Emma Taylor is the Chief Editor at Wallccessories and writes regularly about topics surrounding home decor. Her family has moved several times over the years due to her husband's job requirements, and thanks to that, she has had many opportunities to dabble in designing and decorating real cozy homes.

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